Shipping

We offer worldwide shipping, with fully tracked and express services available at checkout. 

 

Further information:

  • We ship the majority of orders the next working day, although please allow up to 2 working days for dispatch
  • We ship each day Monday to Friday 
  • We do not ship on weekends or UK Bank Holidays
  • Orders placed on Friday will not ship until the following Monday  
  • We ship in biodegradable and reusable mailbags
  • Our courier orders will be shipped in recyclable boxes

 

SHIPPING SERVICES BY COUNTRY OR REGION:

 

UK Shipping:

 

Standard: Royal Mail Tracked 48 - Delivery Time: 2-3 working days. 

                  Price:   £4.70

 

Express: Royal Mail Tracked 24 - Delivery Time: 1-2 working days.

                 Price: £6.80

 

Premium: DPD Next Day - Delivery Time: 1-2 working days

                  Price £7.50

 

Royal Mail Tracked UK services include: 

- FREE SMS and email updates with tracking information

- FREE re-delivery if you are not in on the first delivery attempt

- A fully tracked service from collection until delivery at your door

- Full compensation for lost post*

 

 *Rates may vary for Scottish Highlands & Islands, Northern Island & Channel Islands  

 

 

Europe:

TAX & DUTY

ALL TAXES & DUTIES ARE INCLUDED ON ORDERS LESS THAN €150 

ORDERS ABOVE / OVER €150 - DUTIES & TAXES MAY APPLY

Includes all EU states.

 

EUROPEAN SHIPPING SERVICES:

        1. TRACKED:  

         EU tracked - average delivery time: 4-5 days 

       2. UPS Standard: 

         Tracked courier service - average delivery time variable according to country, please see options at checkout.

       3. UPS Express Saver:  

         EXPRESS tracked courier service - average delivery time variable according to country, please see options at checkout.

 

 

 Prices:  calculated at checkout based on individual order weight.

 

All EU tracked orders are shipped using national post services:

Deutsche Post, PostNord, Poste Italiane, Correos, PostNL, AnPost & La Poste etc.

For the full list of EU partner shipping services: https://www.royalmail.com/sending/international/international-tracked-signed/delivery-partners

*The UK has left the EU. We utilise the IOSS scheme to pay for VAT on our EU customers behalf on orders under €150. On orders over €150 taxes & duties may apply according to local country rates. 

 

USA:

Shipping services:

1. USPS Tracked:

USA tracked service - average delivery time: 4-5 days

2. UPS Expedited: 

Tracked courier service - average delivery time 4-5 days

3. UPS Express Saver:  

EXPRESS tracked courier service - average delivery time 2-3 days

Prices:  calculated at checkout based on individual order weight.



AUSTRALIA:

 

1. AUSTRALIA POST Tracked:

Australia tracked service - average delivery time: 8-10 days

2. UPS Expedited: 

Tracked courier service - average delivery time 9-10 days

3. UPS Express Saver:  

EXPRESS tracked courier service - average delivery time 8-9 days

 

Prices:  calculated at checkout based on individual order weight.

 

 

 

INTERNATIONAL SHIPPING TO REST OF WORLD: 

 

1. Tracked / Tracked & Signed / Signed Post

     A tracked and/ or signed international postal service 

     - average delivery time: 5-12 days

 

2. UPS Expedited: 

Tracked courier service - average delivery time: variable according to country, please see options at checkout.

 

3. UPS Express Saver:  

EXPRESS tracked courier service - average delivery time: variable according to country, please see options at checkout.

 

Prices: calculated at checkout based on individual order weight. 

 

 

 

 

 

NOTE:

*Only available when post is confirmed as lost by Royal Mail, any situations where tracking has an order as 'delivered' will not be considered for compensation. Only available on the Tracked services. The maximum compensation is £100. 

*All our orders are packaged and shipped from our warehouse in London - United Kingdom.